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Anyone else having a problem with Tyler Manufacturing in OK?

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Anyone else having a problem with Tyler Manufacturing in OK? Empty Anyone else having a problem with Tyler Manufacturing in OK?

Post by cdrt Yesterday at 9:35 am

I sent them a check in June for two triggers shoes. Since nothing had arrived by the end of September and since I could not reach them by phone, I mailed them a refund request on September 29.  To date, nothing.

Has anyone been in contact with them and have you received anything you might have ordered in the past three months?
cdrt
cdrt

Posts : 699
Join date : 2016-04-12
Location : Amarillo, Texas

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Post by Asa Yam Yesterday at 9:56 am

Cannot speak about business dealings w/ them (have never bought anything from them.)  However, if you are commenting about the "Tyler Manufacturing and Distributing Company, Inc" in Newalla, OK, a websearch notes their website was updated as of 10/12/20, so they are apparently still in business.  (Website:  http://www.t-grips.com/.)

Hits for the Better Business Bureau also appeared.  One shows there are 25 complaints on the company for unfilled orders and "no response from company", so it appears you are not alone.  (weblink:  https://www.bbb.org/us/ok/newalla/profile/wholesale-auto-parts/tyler-manufacturing-distribution-co-0995-90018248/complaints.)  Not a good sign that the mailing address for the company is a PO box, and that BBB is unable to locate the business.

Hope this helps.

ADDENDUM:  The company apparently has a long-standing reputation for poor communications.  On the other hand, the products are supposedly pretty good.  (Weblink:  https://www.smithandwessonforums.com/threads/do-not-order-from-tyler-t-scam-alert.168121/.)

Asa Yam

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Post by cdrt Yesterday at 10:57 am

I have bought from them in the past but it appears from the BBB complaints, I am not alone.  If I don't get a response by the end of October, I will file a complaint with the BBB.
cdrt
cdrt

Posts : 699
Join date : 2016-04-12
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Post by NuJudge Today at 5:59 am

Just before the virus, I bought several revolver T-grips, and no problem.

NuJudge

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Age : 63
Location : SE Michigan

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