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RCBS shoutout

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Post by troystaten 2/28/2021, 4:07 pm

The basket for my 3 year old RCBS ultra sonic cleaner cracked and was on it's last legs, I called RCBS to see if I could get a new one and they shipped me one at no cost.  Very nice of them, great customer service.  

take care

troystaten

Posts : 582
Join date : 2012-04-18

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Post by machinist mike 2/28/2021, 8:57 pm

Same thing happened for me.  I had an old powder measure that was black and bumpy on the inside, had to be at least 30 yrs old.  Called them and they sent me a new hopper and cover for the old powder measure.  No problem.

machinist mike

Posts : 36
Join date : 2016-10-28

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Post by jglenn21 3/1/2021, 8:36 am

RCBS had "Dillon" service before Dillon was born.. my nephew just got a ram for a 1970s RC he is rebuilding. Zero cost..
jglenn21
jglenn21

Posts : 2193
Join date : 2015-04-07
Age : 73
Location : monroe , ga

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Post by Bigtrout 3/2/2021, 7:46 am

My experience with RCBS service is more than outstanding.  They bend over backwards to satisfy the customer.
Bigtrout
Bigtrout

Posts : 391
Join date : 2015-06-21
Age : 80
Location : Richmond, VT

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Post by messenger 3/2/2021, 3:56 pm

I broke the screw on cap of my kinetic bullet puller. They sent me a complete unit. Can't beat that!

Bill
messenger
messenger

Posts : 657
Join date : 2011-06-18
Location : North Carolina

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Post by Allen Barnett 3/2/2021, 6:06 pm

Just don't try to get anything done on an RCBS Sidewinder case tumbler or one of their digital scale.  Those were a no-go for me.  The tumbler was 3 years old and the scale just over 1 year.

Allen Barnett

Posts : 414
Join date : 2012-10-22
Age : 65
Location : Central Missouri

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